Question 1

How does the Fabrico laundry service in kochi works?

Accepted Answer

Fabrico laundry service allows you to conveniently schedule and manage your laundry through our app or website. Simply select your desired service, choose a pickup and delivery time, and our professional team will take care of the rest.

Question 2

Can I drop my laundry at the Fabrico laundry store in kochi?

Accepted Answer

You can drop your clothes at the nearest Fabrico Store. We will update you once they are ready, and you can pick them up.

Question 3

What areas do you serve for pickup and delivery?

Accepted Answer

We currently offer pickup and delivery services in 100+ cities. You can check if your area is covered by entering your address on our app or visit website to locate your nearest fabric laundry store in kochi?

Question 4

What are the available laundry services in kochi?

Accepted Answer

We offer a range of laundry services, including wash and fold, dry cleaning, ironing, and special garment care. You can choose the services you need while placing your order.

Question 5

Why should I order from Fabrico laundry in kochi?

Accepted Answer

We take pride in using organic chemicals sourced from renowned companies such as Seitz  from Germany. This unique combination of chemicals makes our laundry process color-bleeding and shrinkage-proof, providing you with peace of mind that your garments will retain their quality and fit. With our exclusive process, your white clothes undergo a transformation like never before. Experience the brilliance of our innovative technique, which enhances the whiteness of your garments by up to 3 shade, leaving them looking impeccably bright and fresh. At Fabrico, we are dedicated to providing exceptional laundry services that exceed your expectations. Trust us to handle your laundry with care and precision, ensuring that each item receives the individual treatment it deserves. Join our growing community of satisfied customers and discover the Fabrico difference for yourself.  Download the App.

Question 6

How do I place an order for laundry service?

Accepted Answer

To place an order, download our app from the App Store or  Google Play , or visit our website. Sign up or log in to your account, select your laundry preferences, schedule a pickup and delivery time, and proceed with the payment. You can also drop your clothes at the nearest Fabrico Store. We will update you once they are ready, and you can pick them up.

Question 7

How long does it take to process an order?

Accepted Answer

Our standard turnaround time is 48 Hours. However, we also offer express services for an additional fee, which ensures faster processing and delivery of your laundry.

Question 8

How do I pay for the Fabrico laundry service in kochi ?

Accepted Answer

We accept various payment methods, including credit/debit cards, mobile wallets, and online payment platforms. You can securely enter your payment details on our app or website. You can pay in cash at your Fabrico Store.

Question 9

What if I have specific instructions for handling my laundry?

Accepted Answer

During the order process, you can provide specific instructions in the special notes section. Our team carefully follows these instructions to ensure your laundry is handled as per your requirements.

Question 10

Is my personal information and payment data secure?

Accepted Answer

We prioritize the security and privacy of our customers. We employ industry-standard encryption and security measures to safeguard your personal information and payment data. We have more than 5 lacs+ satisfied customers.

Question 11

What happens if there is an issue with my order?

Accepted Answer

In the rare event of an issue, please contact our customer support team via email or phone. We are committed to resolving any concerns promptly and ensuring your satisfaction with our service.

Question 12

Can I track the status of my laundry order?

Accepted Answer

Yes, you can track the status of your order through our app or website. You will receive notifications at each stage of the process, from pickup to delivery, keeping you informed about the progress of your laundry.

Question 13

Are there any discounts or loyalty programs available?

Accepted Answer

Yes, we offer various discounts and loyalty programs to our valued customers. Keep an eye out for special promotions and subscribe to our newsletter to stay updated on the latest offers.

Question 14

What types of fabrics and garments do you handle?

Accepted Answer

Fabrico handles a wide range of fabrics and garments, including everyday clothing, bedding, towels, woolen clothes, curtains, and specialty items such as suits, wedding gowns, and delicate fabrics. We ensure proper care and attention to each item.

Question 15

Are there any size or weight limitations for laundry orders?

Accepted Answer

While there are no specific size or weight limitations, extremely large or heavy items may be subject to additional charges. If you have any concerns about oversized or bulky items, please contact us, and we'll provide guidance and assistance.

Question 16

What measures do you take to ensure cleanliness and hygiene?

Accepted Answer

At Fabrico, we prioritize cleanliness and hygiene. Our laundry facilities are equipped with state-of-the-art machines and undergoes regular maintenance. We adhere to strict cleanliness protocols to ensure your clothes are handled in a clean and sanitary environment.

Question 17

Can I provide my own laundry bag or basket for pickup?

Accepted Answer

Yes, you can provide your own laundry bag or basket for pickup. Simply inform our team during the order placement process, and we will accommodate your preference. However, we provide our own Laundry Bag for pickup and drop.

Question 18

How can I provide feedback or share my experience with Fabrico laundry Service in kochi?

Accepted Answer

We welcome your feedback and value your experience with us. You can provide feedback through our app, or website, or by contacting our customer support team directly. We appreciate your input as it helps us continually improve our services.

Question 19

What measures do you take to handle delicate fabrics?

Accepted Answer

At Fabrico, we understand the importance of handling delicate fabrics with care. Our skilled professionals are trained to use appropriate techniques and gentle detergents to protect and clean delicate garments effectively.

Question 20

Can I schedule a recurring laundry service in kochi?

Accepted Answer

Absolutely! Fabrico offers the option to schedule recurring laundry services based on your preferred frequency. This ensures that you never have to worry about laundry chores and always have clean clothes ready.

Question 21

Are your laundry facilities equipped with advanced technology?

Accepted Answer

Yes, Fabrico utilizes cutting-edge technology and equipment in our laundry facilities. We employ state-of-the-art machines and techniques to ensure effective and efficient cleaning of your garments.

Question 22

Can Fabrico laundry Service in kochi remove tough stains from clothes?

Accepted Answer

Yes, our experienced team at Fabrico is well-versed in stain removal techniques. We make every effort to eliminate tough stains from your clothes, although the success rate may vary depending on the nature of the stain.

Question 23

Is Fabrico laundry in kochi environmentally friendly?

Accepted Answer

Absolutely! Fabrico is committed to environmental sustainability. We use eco-friendly detergents and follow responsible laundry practices to minimize our carbon footprint and contribute to a greener future.

Question 24

Do you provide laundry services for special events or occasions?

Accepted Answer

Yes, Fabrico offers laundry services for special events or occasions in kochi. Whether it's a wedding, party, or corporate function, we can handle bulk laundry needs and ensure your garments are clean and presentable.

Question 25

How can I contact customer support for assistance?

Accepted Answer

If you have any questions, or concerns, or require assistance, you can reach our customer support team through various channels. You can contact us via phone, or email, or use the in-app messaging feature on our website or app.

Question 26

Are my clothes safe during the laundry process?

Accepted Answer

Yes, Fabrico takes the utmost care with your clothes. We guarantee reimbursement for damaged items.

Question 27

Does Fabrico provide Dry Clean services in kochi?

Accepted Answer

Fabrico Dry Clean service in kochi offers two types of services for garment care: dry cleaning, which involves cleaning without water, and wash and fold, where garments are machine washed and dried.

Question 28

What other services does Fabrico laundry service in kochi provide?

Accepted Answer

Fabrico laundry service in kochi provides a range of additional services to meet the diverse needs of our customers. Some of the services we offer include:Ironing and Pressing: We ensure your garments are professionally pressed and neatly ironed, giving them a crisp and polished appearance.Stain Removal: Our experienced team uses specialized techniques and products to effectively remove tough stains from your garments, restoring them to their original condition.Leather and Suede Cleaning: Our expertise extends to the cleaning and care of leather and suede items, preserving their quality and maintaining their unique texture.Wedding Dress Preservation: We offer professional wedding dress cleaning and preservation services to protect and safeguard the memories associated with your special day.Household Items Cleaning: We cater to the cleaning needs of various household items such as bed linens, curtains, tablecloths, and blankets, ensuring they are fresh and clean.Shoe Cleaning and Repair: Our shoe cleaning and repair services help revitalize your footwear, removing dirt and scuffs and providing necessary repairs to extend their lifespan.Rug Cleaning: We specialize in rug cleaning, utilizing proper techniques to effectively clean and remove dirt, stains, and odors, preserving the beauty and longevity of your rugs.

Question 29

What if I need to modify or cancel my order?

Accepted Answer

If you need to modify or cancel your order, please reach out to our customer support team as soon as possible. We will assist you in making the necessary changes or providing a refund if applicable.

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